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NetTool
Users Manual
viii
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102
Users Manual
1
Table of Contents
3
Contents
5
List of Tables
9
NetTool
10
List of Figures
11
Introduction
13
NetTool Features
14
Care and Maintenance
14
Package Contents
14
Service and Adjustment
15
Registering NetTool
15
Optional Accessories
15
Contacting Fluke Networks
16
Getting Acquainted
17
Understanding the LEDs
18
Link/Collision/Error LED
18
Utilization LED
18
NetTool Menus
19
Main Menu
19
Power Supply
21
Updating NetTool’s Software
22
Chapter 2
23
` arrow key to advance to
24
Restore Defaults
25
Connecting NetTool
27
Inline Connection
29
Serial Port Connection
30
AutoTest
31
Network Drop
33
Network Device
34
Network
37
Chapter 4
39
Checking Frames for Errors
41
Tracking Protocols
43
b arrow key to locate VLAN
45
Troubleshooting Networks
47
Identifying the Network Type
48
Identifying Key Devices
49
Pinging a Single Device
50
Pinging Multiple Devices
51
Common Problems
53
Problems NetTool Detects
55
NetWare
58
Host Configuration
59
Name Resolution
60
NetBIOS
61
Printer
63
Chapter 7
65
The VoIP Log
67
Chapter 8
69
Creating a Report
70
Appendices
73
Specifications
75
Environmental Requirements
76
Sample VoIP Call Logs
77
Typical SIP Phone Bootup Log
83
Typical SIP Call Log
85
Glossary
87
Index
101
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